• Sell memberships and ride packages. Meet and exceed daily sales goals. 
• Manage the front desk and lobby area before and after classes.
• Provide high-level customer service to all members and guests
• Represent Full Psycle and its culture at all times.
• Greet members in a friendly, excited, caring manner.
• Be aware of and provide extra attention to all new clients.
• Perform daily duties to assure a pristine, sanitary studio for members to psycle in.
• Be a team player and work well with other members of the Full Psycle team, including other employees, instructors, and management.
• Assist and support instructors by providing them with anything they need before and after class- printing room sheets, setting members up, etc.
• Occasionally assist management with studio projects and special events.

• Must be willing and able to sell. Be able to meet and exceed sales goals. 
• Must be charismatic, friendly, and outgoing.
• Must be dependable and punctual.
• Must take direction well.
• Must be conscientious.
• Must be computer savvy.
• Must be a problem solver.
• Must be a team player. 
• Must be (or get) CPR & AED certified

• Previous sales experience a plus

Fully understands, embodies, and embraces the Full Psycle culture and represents it well inside and outside the studio. Full Psycle Instructors are the faces and personalities behind our brand. They are responsible for making the workout inviting, fun, exciting, challenging, and borderline addicting. Full Psycle Instructors must be charismatic, extroverted, in shape, good with and passionate about music, coordinated, able to connect with members in and out of class, technology savvy, and most importantly, a believer in Full Psycle and what we are all about.   
 
Responsibilities: 

• Consistently provide high-energy, well-planned, exciting classes to our members.
• Create a party-like environment by a) knowing how to use our professional lighting and sound systems, b) knowing how to select well-liked and upbeat music, and c) knowing how to encourage crowd participation.
• Create personal connections with our members before, during, and after classes.
• Be aware of and provide extra attention to all new clients.
• Be a team player and work well with other members of the Full Psycle team, including other instructors, front desk employees, and management.
• Occasionally attend special studio events. 

Minimum Requirements: 

• Must be charismatic, outgoing, and positive.
• Must be likeable by people of different ages, gender, and personality types.
• Must be good with music selection.
• Must be coordinated and know how to hold a beat.
• Must take direction well.
• Must be technology savvy.
• Must be a team player. 
• Must be (or get) CPR & AED certified

• MUST have and demonstrate a commitment to health and fitness.
• ACSM, ACE or similar certification.
• 2+ years of retail/service sales or fitness sales experience.
• Confident in generating personal sales and training Sales Reps in sales.
• Computer and technology savvy.
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone, and via email.
• Ability to recognize areas of improvement and make changes using good judgment.
• Solid writing and grammar skills.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Professional, punctual, reliable and neat.
• Strong attention to detail and accuracy.
• Trustworthy and ability to handle confidential information.
• Ability to work harmoniously with co-workers, clients and the general public.
• Demonstrate proficiency in social media use.
• CPR certified (can be facilitated by the owner if needed).

• Grow the business by increasing membership sales.
• Create personal connections with members.
• Ensure exceptional member service and experience.
• Lead generation including Grassroots Marketing and Networking.
• Recruit, train, coach, and educate a team on Hospitality and Sales Conversion tactics. 
• Recruit, train, and coach a top team of fitness instructors.
• Conduct pre-planning activities including strategic outreach, for securing first-time rider/lead flow.
• Conversion of non-membership based users to membership base.
• Working with Studio Owner on setting Monthly, weekly, and daily targets for meeting goals.
• Driving Referral business through ambassadorship.
• Build rapport and lasting relationships with prospective and current members. 
• Embrace hospitality and drive the Full Psycle Culture.
• Inspiring members and staff to reach their goals.
• Create and Manage class and staff schedules.
• Maintain cleanliness and organization of the Studio.
• Schedule and participate in networking/community events and studio promotions.
• Strategically manage marketing campaigns to generate leads for the studio.
• Any other duties as assigned for the acquisition of new members and the retention of existing members
• Overseeing all customer service related issues.
• Overseeing studio-specific social media accounts.
• Ability to instruct up to 3 Full Psycle classes per week, and substitute when needed.
• Processing employee payroll

• Competitive base salary based on experience & performance.
• Opportunity to bonus, based on performance and meeting goals
• Medical (Employer participation).  Voluntary Dental, Vision, Life, Disability, Accident, etc. 
• Free Unlimited Membership for self and significant other or family member.
• Annual Vacation / paid  time off
• Opportunities for professional growth on a regional and national level.
• Discounts on Full Psycle retail and apparel.